471 9TH ST OAKLAND CALI 94607

MON CLOSED

TUES-THURS 12-7PM

FRIDAY 10-7PM

SAT 12-6PM

SUN 12-4PM

Shipping Information

FREE SHIPPING ON ALL ORDERS OVER $250

All items are carefully packaged and shipped via United States Postal Service (USPS) including delivery confirmation. We generally ship within 2-5 business days of receiving payment, unless orders are on backorder, in which case you will receive an email as soon as your order is shipped.

U.S ORDERS:

We offer standard (2-5 business days) and expedited (1-3 business days) these shipping options will be displayed during checkout. We use the following methods of delivery depending on weight and distance USPS priority, UPS ground, UPS 3 day, UPS 2nd day.

**note** Alaska, Hawaii or other remote locations might be delayed.

WE DO NOT SHIP TO PO BOXES.

 

INTERNATIONAL ORDERS:

USPS first- class international to Canada and Europe only.

 

OVERNIGHT + RUSH DELIVERY: 

If you would like to have your package sent to you overnight or express, please contact us ahead of time so we are aware of the urgency. You may also note it in your order during checkout. **notice** an invoice will be sent to you for the additional charges. your order will not ship until the additional fees are paid.

SHIPPING POLICY

By placing an order on OWLNWOOD, you (the buyer) are responsible for all shipping fees, all applicable customs and import fees.  In the case of a return shipping to OWLNWOOD or exchange you (the buyer) are responsible for all shipping fees. This also applies to any deliveries refused or uncollected by you at time of delivery.

We are not responsible for lost or stolen packages, so if you would like to purchase insurance please let us know so we can send you an invoice for the additional fee.