471 9TH ST OAKLAND CALI 94607

MON CLOSED

TUES-THURS 12-7PM

FRIDAY 10-7PM

SAT 12-6PM

SUN 12-4PM

Returns & Exchanges

OUR POLICY:

ONW wants you to be completely happy with every purchase. If you are not satisfied for any reason, you may return items within 7 days of receipt for store credit only. Shipping returned items back to ONW is the sole responsibility of you (the buyer), the original costs cannot be refunded, however if an exchange is made your shipping cost will be covered by ONW (U.S. ORDERS ONLY)

CONDITIONS:

  • Items must be shipped within 7 days of receipt
  • Items must be returned in it’s original condition; free of stains, rips, all tags must be attached.
  • If returned product is approved in acceptable return condition, a refund is issued within 3 business days.